Biblical scripture teaches us the importance of seeking counsel outside of our minds so that we walk in wisdom (Proverbs 11:14, 12:15). Believers who otherwise walk in foolishness are too quick to speak and act, which produces faulty results or complete failure (Proverbs 12:18). Suppose we apply this same concept to leadership. In that case, we could see the wisdom in seeking consultants to help make major organizational decisions through the use of “consultants as experts” or “consultants as facilitators. Leaders should seek consultants to help them understand any domestic or global threats to organizational success. Furthermore, consultants help validate and legitimize the need and model for organizational change.
Consultants could find the most impact when practicing specific skills to ensure client success. First, consultants need to exude integrity and trustworthiness grounded in solid and standing values. Second, consultants should have the necessary soft skills that help them to connect with and communicate with their clients. Experts suggest specific skills needed for a compelling business consultant:
1) functional knowledge of the industry including updated information and academic research,
2) communication skills to both listen and are transparent in messaging,
3) analytical skills to understand both the quantitative and qualitative data of the situation, and
4) creativity to help develop ideas to solve problems and implement solutions.
Jesus acted out this role as “consultant” when he sought to “calm Peter’s doubts and fears” over his skepticism in if he could do what Jesus required of him. Furthermore, Jesus sought to have Peter transformed for a higher calling. Jesus knew Peter’s burdens and conflicts, and he sought first to resolve his anxiety, and only then could Jesus guide Peter to his purpose.
There is an obvious humbleness shown through God to become Jesus as a man on earth and then work and live like other men. Because of this act, He saw first hand the experiences of everyday life and the challenges and problems that came with it. God knew this had to happen so, through Jesus, He could do His work in man and through man.
If we apply these same concepts to the corporate world, consultants would be more successful should they approach their clients so that the clients feel at ease and confident that the consultant will be able to help them resolve their business needs. This consultant’s work could begin with the consultant taking the time to study the client’s current operations and finding the gaps that need to fill to reach their desired state. In detail, both the client and the consultant agree to enter a discovery phase to study current systems and processes and determine improvement needs. After making this decision, the consultant would go through a process to ultimately formulate a big picture of the problem that needs to be solved. This process includes determining a discovery strategy and selecting dimensions to examine and collect data and observations.
Thank you for taking the time to read this installment of The Better Business Journal!
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For a list of references used to write this article, please click here.